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E-Mail Policy

The majority of your correspondence with an academic advisor should be through scheduled advising appointments, however, if you need to ask a follow-up or specific question, please read the email policy below. 

Advisors do not provide academic advising via email. 

All currently enrolled McCoy College students are required to have an active Texas State email address and check it regularly.  McCoy College uses the email address for important announcements, some official correspondence, and newsletters.  Currently enrolled students are required to use their Texas State email address when corresponding with an advisor.  This requirement helps to ensure student confidentiality.

The following are important guidelines for emailing an advisor:

  • All correspondence with an advisor must also include the student's Texas State ID number. 
  • An advisor may require that some questions submitted on email be addressed during a scheduled appointment. 
  • All correspondence should be properly constructed and contain enough details for the advisor to best assist the student.